Frequently Asked Questions
The REDI-EXIT™ Fire Escape System has been tested and safely holds 800
lbs.
 Several
people can use the REDI-EXIT™ Fire Escape System at the same
time.
Yes. The REDI-EXIT Fire Escape System has been tested with ice on it in temperatures
down to minus 50 degrees. You must keep the base of the system clear of snow
or snow drifts for it to open properly.
Yes, it is possible more then one REDI-EXIT™ Fire Escape System will
be needed. The decision to Install more then one system depends on your confidence
that everyone on the second floor will be able to reach a single fire escape
in the event of a fire.
Yes. The REDI-EXIT™ Fire Escape System can be mounted on the wall beside
the deck. We have many customers who do this.
No. The REDI-EXIT™ Fire Escape System is designed to only open from outside
a 2nd or 3rd story window.
The REDI-EXIT™ Fire Escape System is designed to only open from outside
a 2nd or 3rd story window.
Yes. The rungs of the REDI-EXIT Fire Escape System are designed with generous
radii on the corners and a non-skid surface for safety.
We have had children as young as 4-5 years old use the REDI-EXIT™ fire
escape system successfully. But not all youngsters this young are equally coordinated
so we do not recommend that children this young use the System without parental
guidance.
Yes we have an optional accessory to allow someone on the second floor to
also open and use the REDI-EXIT fire escape system. Ask for the 2nd Story Release
Cord when placing your order.
Yes you can mount the REDI-EXIT Fire Escape so that it’s about chest
high above the roofline for easy access.
When you realize you are trapped in a fire and only have seconds to escape
you do not always have time to search under a bed or in the closet to find a
chain ladder. Once you find it then you must deploy it, by feeding it out the
window and hooking it to the windowsill, taking valuable additional time. This
is often difficult for young children and the elderly to do. Also backing out
of a window and feeling for the first rung of an unstable chain ladder is very
difficult to do when you're in a hurry.
The REDI-EXIT Fire Escape System is permanently mounted just outside your bedroom
window. You open the window, hit the release knob to deploy it, you then grab
the ladder, step on to the stable ladder and escape the fire in a matter of
seconds. How do you put a value on the life of your loved ones? The peace of
mind you gain by knowing you have a reliable and easy to use way out waiting
for you when you need it is surly worth the additional cost of this Fire Escape
System.
REDDCO Inc. does not install the REDI-EXIT™ Fire Escape System but we
are in the process of setting up a network of reliable independent installers
across the US and Canada.
A 2-story REDI-EXIT Escape System takes 2-3 hours to install. All of the hardware
and complete installation instructions needed to install the system is included
in the hardware package that comes with every order.
The product is made from ladder grade aluminum (6105-T5) and stainless steel.
The aluminum is white polyester powder coated to give you a beautiful long lasting
finish that can withstand the most severe weather conditions.
The REDI-EXIT fire escape system has been designed to fit any 2, 2 1/2 or 3-story
Home with a windowsill or deck railing height of 33 feet or less off the ground.
In some instances a 33-inch extension or an additional 8' - 3" ladder section
could be needed to reach certain heights.
No, White is the only color that is available.
We do not recommend you paint the REDI-EXIT fire escape system because it comes
coated with a high quality polyester coating that will last for years but some
customers have painted the outside surfaces of their systems to match their
home.
If you want to paint the system you need to contact a high quality local paint
dealer to get information on what type of paint to use and instructions on its
proper application.
Yes, it can be mounted on almost any masonry surface. The mounting brackets
are adjustable to allow the REDI-EXIT™ to be mounted on irregular surfaces
and all the necessary hardware and instructions are included in the REDI-EXIT™
Hardware Package to install it on a masonry home.
The REDI-EXIT™ fire escape needs between 2 and 3” of clearance
beside the window for installation. It may be necessary to move a shutter this
distance to provide this clearance.
Yes, Instructions for shortening the fire escape are available
upon request.
Yes, The REDI-EXIT Fire Escape System can be returned no questions asked for
up to 30 days after you received it, by calling the same phone number you ordered
from for return shipping instructions. It must be returned in the original packaging.
Yes. It can be shipped anywhere in the United States or Canada that UPS or
FEDEX delivers.
Each insurance company has their own policy's regarding premium adjustments.
You should notify your insurance company about your purchase of an REDI-EXIT™
Fire Escape System to see if they offer a premium discount.
 The
REDI-EXIT fire escape system has been approved in Shippensburg, and Chambersburg,
PA for use on historic buildings where a second way out is required if you intend
to rent the second or third floor. The city of Folley Beach, SC has recently
pass a new ordinance requiring two separate ways to get to the ground.
Insurance companies are reluctant to insure a rental building that does not
have two ways out of the second or third story. Most insurance companies insist
you provide a second way out to get their best rates. Many accept the REDIEXIT™
Fire Escape System as an acceptable option.
Yes, Architectural Testing Inc. of York, PA has conducted all of the strength
and weather-related testing.
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5.
I have a deck outside my second story bedroom. Can I use the REDI-EXIT™
Fire Escape System to get off my deck?
14.
Does REDDCO Inc. install the REDI-EXIT Fire Escape System?
